Legal notice

1. Company Identification Legal Statement

This website www.wvmart.com.au is owned, operated and controlled by 3 L LIFE MART PTY LTD, an Australian Proprietary Company registered with ASIC under ACN 691 661 140. Our Australian Business Number (ABN) is 80 691 661 140.

Our registered office and principal place of business is 139-141 FRANKLIN STREET, MELBOURNE VIC 3000. All commercial transactions, invoicing and tax reporting are conducted under this entity, complying with Australian Taxation Office (ATO) and ASIC regulatory requirements.

2. Australian Consumer Law (ACL) Mandatory Notice

Nothing contained on this website, including all Terms of Service, Shipping Policy and Return & Refund Policy, operates to exclude, restrict or modify your statutory consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

If goods are faulty, damaged, misrepresented, unsafe or fail to match description, you hold absolute rights to repair, replacement or full refund at our cost, regardless of our voluntary return rules. These statutory rights cannot be waived.

3. Website Content Disclaimer

All product descriptions, images, pricing, nutritional information, origin labels and delivery timeframes provided on this site are for general reference only. We take reasonable steps to ensure accuracy but do not warrant all content to be error-free at all times.
  • Fresh produce, meat, seafood and frozen goods weights listed online are approximate; minor weight variances are normal.
  • Product colours shown may differ due to screen display settings.
  • Promotions, discounts and free shipping thresholds are subject to stock availability and time limits, and may be withdrawn without prior notice.

    We accept no liability for losses arising from reliance on incomplete or minor inaccuracies on the site, to the maximum extent permitted by Australian law.

4. Food & Fresh Goods Specific Disclaimer

All chilled, frozen, fresh fruit, vegetables, meat, seafood, dumplings, ready meals and perishable grocery items require immediate inspection upon delivery:
  • Spoilage, thawing or damage claims must be submitted within 24 hours of receipt with supporting photos and order evidence.
  • We do not accept change-of-mind returns for perishable food products due to food safety regulations.

    Nutritional data and allergen labels are supplied by manufacturers; customers with severe food allergies must verify packaging labels before consumption. We are not liable for allergic reactions caused by misreading product packaging information.

5. Intellectual Property Notice

All trademarks, logos, website layout, text, photographs, graphic designs, product copy and branding on this website are the intellectual property of 3 L LIFE MART PTY LTD or respective brand suppliers.

No person may copy, scrape, reproduce, distribute, edit or commercially reuse any website content without our written formal consent. Automated bot crawling, mass image downloading and unauthorised resale of our product materials constitute copyright infringement under the Copyright Act 1968.

6. Third-Party Services Limitation of Liability

This site integrates third-party service providers including Australia Post, Shopify Payments, Afterpay, Zip Pay, Stripe and social media platforms:
  • We do not control third-party websites, payment systems or courier operations.
  • We exclude all liability for delays, payment failures, tracking errors, late delivery or BNPL fees caused by external providers.

    External hyperlinks on our website do not equal endorsement of third-party business practices or content.

7. Privacy & Spam Act Compliance Notice

All collection, storage and use of your personal information (name, delivery address, phone, email, payment data) is governed by our standalone Privacy Policy, aligned with the Privacy Act 1988.

Marketing emails and SMS will only be sent to customers who have provided explicit opt-in consent. You may unsubscribe from promotional communications at any time in compliance with the Spam Act 2003.

8. Limitation of Liability (Permitted Under Australian Law)

To the fullest extent allowed by Commonwealth and State Victorian legislation:
  • Our total aggregate liability for any single order dispute shall not exceed the total purchase price of that order.
  • We shall not be responsible for indirect, consequential or incidental losses including missed meals, travel expenses, lost income or business disruption.

    This clause does not apply to liability for personal injury, death or unlawful misleading conduct, which cannot be limited under ACL.

9. Governing Law & Jurisdiction

All use of this website, customer orders and legal disputes between you and 3 L LIFE MART PTY LTD are governed by the laws of the State of Victoria and the Commonwealth of Australia. Any legal proceedings shall be heard within Victorian courts.

10. Policy Update Notice

We reserve the right to amend this Legal Notice, alongside our Terms of Service, Shipping Policy, Return Policy and Privacy Policy at any time without individual customer notification. Updated versions will be published on this page with a revised effective date. Continued website use after changes constitutes acceptance of revised legal terms.

11. Legal Enquiry Contact

For formal legal, tax or compliance enquiries:

Email: support@wvmart.com.au

Business Hours: Monday – Friday 9:30AM – 5:00PM AEST/AEDT

Registered Business Address: 139-141 FRANKLIN STREET, MELBOURNE VIC 3000